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Deel Reviews and Ratings

Rating: 7.6 out of 10
Score
7.6 out of 10

Community insights

TrustRadius Insights for Deel are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Flexibility and Ease of Use: Users appreciate the flexibility and ease of use of the Deel platform, with many reviewers stating that it is easy to manage payments for global employees and contractors. The streamlined process and intuitive user interface are particularly praised by users.

Responsive Customer Support: The customer support team at Deel is highly regarded by users, with multiple reviewers mentioning their responsiveness, attentiveness, and professionalism. Users feel supported and have positive experiences when reaching out to the support team for assistance.

Speedy and Reliable Payments: Users value the speed and reliability of payments provided by Deel, as it allows for quick and seamless payments to colleagues around the world. Several reviewers mention their satisfaction with the promptness of payment processing on the platform.

Reviews

9 Reviews

Deel is pretty decent.

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Deel to pay our staff, ensure they receive their commission, and ensure they have and receive all their tax documents for when they need to file their taxes. We use it for all of our employees, domestic and international, full-time and contract. It’s a great payment solution.

Pros

  • Pay reliably.
  • Tax forms.
  • Support

Cons

  • Website navigation.
  • Reporting.
  • Analytics.

Likelihood to Recommend

It’s great for any organization with 30 people or more and is good if you have unique cases, such as full-time and contract employees or if you have employees in other countries. It would be less ideal for early start-up companies or mom-and-pop shops with a couple of employees.

Great Experience with Deel

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

It was the best experience with a platform to manage payments from the company as a freelancer.

They have an absolutely amazing UX of the Interface and cover all my user needs. Very smooth.

I can definitely recommend the Deel platform to my friends. Clear communication. Clear expectations.

In my opinion, 100 miles ahead of old cars like Rippling.

Pros

  • Clear communication
  • Clear expectations
  • Speed of platform work
  • Delightful experience with the interface
  • Great UI

Likelihood to Recommend

Getting payments from the company as a freelancer.

Useful unified solution for contributor across the world

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It helps EOR to manage their salary, payments, and time off in a single place. It also provides a way to withdraw money using the Deel card.

Pros

  • Manage EOR across locations
  • Help EOR manage their payments
  • Help employers manage EOR across the world

Cons

  • Withdraw money directly from ATMs using Deel's card
  • Automatically transfer payments to bank accounts and/or wallets

Likelihood to Recommend

Deel is well-suited for employers handling EOR across the world with a single platform. EOR or contractors can see all their payments in an intuitive platform. FTE may not find it suitable since benefits are not included.

Vetted Review
Deel
1 year of experience

Underwhelming

Rating: 1 out of 10
Incentivized

Use Cases and Deployment Scope

My company uses Deel to manage remote teams payroll and legal status

Pros

  • Marketing
  • Brand
  • Useless offers

Cons

  • Support
  • Communication
  • Transparency

Likelihood to Recommend

I think Deel sounds really good on paper, the problem they are addressing is important and their impact could be huge on both their clients and their employees. In actuality, in my experience, Deel failed to meet the minimum expectations every time they were needed.

The processing of the visa was delayed multiple times, and, in my opinion, the process is full of inefficiencies.

The employee is asked to use the portal to upload their documents, the portal looks good and is comprehensive but, in my experience, is never used by the Deel team and the employee is asked for the same information and documents every time.

First payroll was delayed, the rest so far has been arriving on time.

The health insurance coverage had interruptions and the support to recover insurance was delayed and underwhelming.

In my experience, every government application where you'll need them will take 10 times the normal time and cost 10 times the normal cost.

In my opinion, the support is really lacking, you will need to reach out over chat to a team that I believe has no knowledge nor ability and is always blocked by other teams that you cannot reach to.

Vetted Review
Deel
1 year of experience

Deel is the modern solution for managing international employees

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Deel as our Employer of Record for our international employees. We were previously using a Global PEO and found that the pricing model was far too bloated for our needs. Once we started looking around for new solutions, we found that Deel offers everything we were getting from our Global PEO at a much more cost-effective price point.

Pros

  • Easy to understand UI
  • Modern user experience
  • Easy administration, clear employer action items

Cons

  • More clear understanding of fees
  • Integration with Rippling

Likelihood to Recommend

Deel is an excellent option for any business looking to hire or manage international employees and/or contractors. Deel provides a modern experience for employees and provides the employer with the peace of mind that employees are hired, paid, and administratively managed in a compliant way. Using Deel allows us to focus less time on the administrative stuff that comes with hiring and managing international employees, and more time on the stuff that matters.

Vetted Review
Deel
1 year of experience

Great for going global with your team!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We used it to be able to manage contracts, payments and invoices for our global team which was based in over 30 countries. Deel also allowed one-click payments which were really useful to pay in different currencies and created automated invoices which were things that was really beneficial both for us and our team, and and saved a lot of time.

Pros

  • Automated invoices
  • Payment in different currencies
  • Contract management

Cons

  • Customer Support response times
  • Being aware of company specific items
  • Respecting that users know what they're doing

Likelihood to Recommend

If you have an international team, if you are working with different types of employees (e.g. contracts in different countries), if you are working with contractors, if you are planning to global, if you want to streamline your HR contract management and finance team for making payments it's ideal. If you're only based in one country it probably doesn't have much value

Best way to receive money from abroad

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

I use Deel to receive payments for the work I do as a Software Developer for a client located in the U.S.A. Deel allows me to receive payments directly in my local bank account or through a prepaid card with minimal effort, low fees, and in a fast and transparent manner.

Pros

  • Provides a easy, transparent and fast way to receive money from abroad.
  • Makes it easy to maintain compliance in international contracts.
  • Low cost, easy and fast currency conversion from USD to my local currency.

Cons

  • Allow the use of multiple debit cards with the account.

Likelihood to Recommend

I think Deel is ideally suited for anyone that needs to receive money from US companies and transfer it to local bank accounts, prepaid debit cards or transfer it to other US accounts. It is ideal for long-running contracts as it requires a little bit of work to set up the account (nothing too complex, but maybe not ideal for a one-off payment).

Deel is a Fantastic Platform!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Across the whole organization, it allows us to legally hire talents from all around the world while isolating away all of the legal, contract, and manual payroll work.

Pros

  • Global contracts
  • Payroll and withdrawal methods
  • UI
  • Support

Cons

  • More withdrawal and deposit options
  • Some occasional bugs

Likelihood to Recommend

It's one of the best international payroll platforms out there. Specifically, it is very good for remote companies that are hiring across the globe. It allows us to be legally compliant in all jurisdictions, pay in different currencies, and offers convenient withdrawal methods for all of our contractors.

Deel's integrations also shine as we can keep our accounting running smoothly with little effort.

Vetted Review
Deel
1 year of experience