Name: Conversagent
Author: Clevertar

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Performance Testing

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Dropshipping

Integrated Workplace Management (IWMS)

Policy Management

Risk Management

Smart Spaces

Enterprise

Accounting

Finance and Accounting

360 Degree Feedback Software

Applicant Tracking

Benefits Administration

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Application Infrastructure

Authentication

Bot Mitigation

Cloud Storage

Database DevOps

Desktop Management

Fraud Detection

Governance, Risk & Compliance

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Troubleshooting

Output Management

Platform-as-a-Service (PaaS)

Smart Contracts

Software Distribution

Vector Databases

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Click Fraud

Competitive Intelligence

Content Management

Demand-Side

Email Marketing

Event Management

Market Intelligence

Marketing Automation

Social Media Customer Service

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Product Configuration

Sales Acceleration

Sales Engagement

Sales

Cloud Access Security Brokers

Security

Civil Engineering

Digital Forensics

Insurance Claims Management

Insurance Policy Administration Systems

Public Transportation

Retail Management

Scholarship Management

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Tidio

Olark

ManyChat

BotStar

Zoom Contact Center

Zoom

SAP Conversational AI (discontinued)

ZoomInfo Chat

ZoomInfo

AWS Chatbot

Amazon AWS

ChatBot

LiveChat

360 SMS App

360 Degree Cloud Technologies

Landbot

Landbot.io

Yellow.ai

Shopify

FREE

STARTER

GROW

Tidio is a live chat app powered by a chatbot and that comes with mailing features.

Growth

Starter

Plus

Premium

Free

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Conversagent

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

Chlorophytum comosum / Spider Plant

the chat embedded into a product page, to streamline the purchase journey.A traditional pop up version is also available.

Natural conversation tailored to each unique customer with answers generated solely from a connected Shopify site.

A Display of Conversation History & Chat Statistics

Clevertar

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Conversagent

Overview

What is Conversagent?